If I could rate this with negative stars I would!

I just finished buying a used Jeep from this dealership.... all I can say is that I will NEVER return, not even for FREE SERVICING!

The sales person Aaron was awesome, but the management there is horrible and I feel so bad for Aaron having to work there!

I choose this Jeep because I saw it online and it had everything I wanted.... I even searched over a week later and still nothing was out there equipped quite like this one .... and I had to BEG for a negotiated deal.

Once negotiated, it was futile to get anything else from them. ONLY ONE KEY???? This vehicle was a 2015 with only 9000 miles and you are telling me you can not provide me with another key??? No...

they wanted me to buy another one... and they did not fix the front alignment like they promised (so I had to spend money getting that done by myself).... and there were also some minor scratches I asked to be removed and they refused that also... the common answer was "It's a used car, what do you expect?" I EXPECT customer service ...

I have dealt with Pompano Ford since 2008 and I am truly sorry they did not have a Jeep or even something similar for me to buy... but I will go back to Pompano Ford for all my service needs because they KNOW HOW TO TREAT A CUSTOMER... I will be sure my next vehicle will be from Pompano Ford.. .no matter what....

STAY FAR FAR AWAY FROM SCHUMACHER!!! Do yourself a favor and go to Pompano Ford... they treat customers exactly like family.... Schumacher only "claims" they treat you that way...

if my "family" treated me how Schumacher treated me I would certainly disown my family.....

it is a shame that they can spend MILLIONS OF DOLLARS on advertising but won't spend a few extra dollars taking care of customers. Shame on them.

This person wrote the review because of poor customer service of 2015 jeep wrangler unlimited from Schumacher Chrysler Dodge Jeep Ram. Reviewer claimed that he or she wants Schumacher Chrysler Dodge Jeep Ram to read this review and look into the issue (if any).

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